# EEK Launches a Second Service: Water-in-Oil Recovery

> EEK launched water-in-oil recovery as a full parallel service in May 2026 — its own voice agents, supplier matching, invoice types, insurance reports, and customer journey. All service-aware from day one.

- Canonical URL: https://www.eekmechanical.com/news/water-in-oil-service-line-launched
- Published: 2026-05-02
- Author: EEK Mechanical
- Publisher: EEK Mechanical, a trade name of Forman Pacific, LLC

## A Second Service — Not a Bolt-On

Water contamination in engine oil — milky oil, coolant in oil, flood water ingress — is a different problem from wrong fuel, but it has the same urgency, the same need for a specialist recovery process, and the same potential for serious engine damage if handled incorrectly. EEK launched water-in-oil recovery as a full parallel service, not an afterthought.

Every part of the EEK platform was updated to be service-aware: the voice agents route WIO calls to a dedicated WIO booking agent, supplier capability matching identifies workshops equipped for WIO recovery, invoices include WIO-specific line items, insurance reports cover WIO contamination specifics, and the customer journey reflects WIO's distinct process rather than copying the misfuel flow.

## What the Service Covers

Milky or discoloured engine oil. Coolant contamination from a blown head gasket. Water ingress from flooding or a river crossing. Oil contamination from water sitting in an engine bay after submersion. Every one of these requires a workshop assessment, a proper oil system flush, and potentially a head gasket inspection — work that EEK's WIO-certified workshop network is now equipped to handle across New Zealand.

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Source: https://www.eekmechanical.com/news/water-in-oil-service-line-launched