24/7 Roadside Misfuel Assistance

Emergency Help, Wherever You Are

Misfuelling is stressful enough without the added worry of how to get your vehicle to a garage. That's why we come to you. Our technicians respond to your location, assess the situation on-site, then tow your vehicle to our fully-equipped workshop where the complete fuel system drain, flush and service is carried out.

Truly 24/7 Coverage

We know that misfuelling doesn't happen on a convenient schedule. That's why our service operates 24 hours a day, 7 days a week, 365 days a year. Whether it's 3am on a bank holiday or midday on a Tuesday, you'll reach a real person when you call, and a technician will be dispatched to your location immediately. No answering machines, no "call back during business hours," no waiting until morning.

Response Times

Our average response time from call to arrival is typically between 30 and 60 minutes, depending on your location and current demand. We maintain a distributed network of mobile technicians to ensure coverage across a wide area, and we'll give you an accurate estimated arrival time when you call so you know exactly how long you'll be waiting.

What to Do While You Wait

After calling us, the most important thing is to avoid starting your engine. If you're at a filling station, let the staff know what's happened and, if possible, move your vehicle to a safe area by pushing it (with help) rather than driving. If you're on a roadside, turn on your hazard lights and stay somewhere safe — ideally behind a barrier or well away from traffic.

If you've already driven on the wrong fuel and your engine has stopped, leave the vehicle where it is (as long as it's safe), turn on your hazards, and wait for our technician. Do not attempt to restart the engine.

On-Site Drain, Workshop Completion

Our technicians assess the situation at your location, then safely tow your vehicle to our workshop where the complete fuel system drain, flush, filter replacement, and diagnostic checks are carried out. You collect your vehicle from us once it's fully cleared and tested.

Safety First

Working on vehicles at the roadside or on forecourts requires strict safety protocols. Our technicians are trained in roadside safety procedures, carry high-visibility equipment, warning signs, and fire safety apparatus. We carry full public liability insurance and comply with all relevant health and safety regulations. Your safety — and that of other road users — is never compromised.

One Call Does It All

When you call us, we handle everything. One phone call puts a qualified technician on the way to your location, and we manage the tow to our workshop — no need to arrange a tow truck or find a garage yourself. We'll keep you informed of our progress, give you a clear arrival estimate, and have your vehicle ready for collection as quickly as possible.